Welcome to our mediation services

We can help you

  • Become a mediator 
  • Get a mediator’s help 

Mediation is third-party intervention in conflict. The third party has the goal of helping the sides reach an agreement that solves the conflict effectively.

Join our Mediation Seminar to learn how to help others in dealing with conflict. Mediators are third parties that are impartial and neutral about the conflict they are helping to solve. Mediators do not prefer or favor one side over the other and mediators do not decide which agreement is best for the parties.  A mediator helps the parties to negotiate and reach the agreement they want.

A mediator is not a judge or an arbiter – a mediator does not make a ruling. He or she does not decide on behalf or the parties.

Do you need a mediator? If you need a mediator to help with a bitter dispute or protracted conflict, please use our contact form or send us an email with a general explanation of the problem (at this stage you do not have to be specific about the parties’ identity). We will contact you  ASAP to get the mediation and conflict resolution process running.

Become a mediator

The Foundations of Mediation Seminar

To be a mediator means knowing to diagnose the conflict and the interests at stake, having the communication skill to deal effectively with both sides when emotions are high, and knowing the procedures to build a “bridge” between the parties, so that they can reach an agreement. A mediator helps the fighting sides cool down, reveal their motives and interests, and communicate and work towards a mutually acceptable resolution. Orlando School of Negotiation provides 3-day mediation trainings few times a year. Our next mediation seminar will be June 10-12, 2013. The cost of attending the 3 days (24 hours+) The Foundations of Mediation Seminar is US$500.  If you would like to learn more about or training sessions, future dates and venues, please send us a message using our contact form or via email to

Venue: At this time, all the public seminars organized by Orlando School of Negotiation take place in the Central Florida Orlando-Kissimmee area, usually within 15 minutes ride from the Orlando International Airport (MCO) and in the vicinity of all the mayor attractions. We will inform all the participants about the venue at least three weeks before the scheduled date for the seminar.

Private – In-house seminars

If you are interested in having these seminars delivered to your employees in private session anywhere in the world and tailored to fit your needs, please fill in the contact form with the relevant information and we will contact you to negotiate the details of our cooperation. Eventually send us an e-mail at:

Refunds policy

Please bear in mind our refunds policy: we will refund the full amount of your fee, if you inform us of your resignation to participate in a seminar at least three weeks before the scheduled date for the seminar. If you inform us of your resignation between two and three weeks before the scheduled date for the seminar, we will reimburse you 50% percent of the amount you have paid. If you inform us of your resignation within the last two weeks before the scheduled date for the seminar, then we will not be able to refund you the cost of the seminar at all. Equally, there is no refund in the case you miss a seminar for which your have paid, regardless of the reason of your absence.

In any case, remember that you can nominate a substitute to take your place in a seminar for which you have paid but cannot attend personally. Simply inform us about the change and give the details of the substitute.